The VRM Future will be Mediated by Bots

I just saw and heard the presentation by Daniel Suarez called “Daemon: Bot-Mediated Reality” over at Fora.TV. I was impressed. What put me to this were the repeated recommendations from Jyri Engeström.

Watch it now here or download it (via free registration) and watch, listen or read it later (or order the book). Its an hour and definitely worth it.

Bots are automated/autonomous programs that do things. And their power and their numbers are growing. Growing a lot. This combines to an intelligence like system enabled by ubiquitous connectivity and computation which in turn leads to paths like Kevin Kelly’s machine (article) and Kurzweils singularity. How this will be in detail we can not see, yet the direction is clear. But that is the far future.

A bit closer is what we can do now. Now, today, the Project VRM is developing projects to make their vision happen. A vision of a set of tools, technologies and services that help individuals go to market and manage relationships with vendors. And, in turn, vendors who align themselves to these tools, technologies and services will have the opportunity to build better relationships with their customers.

Projects like the Mine or even Dataportability and OpenID which are ‘outside’ of Project VRM are working towards making the VRM vision happen. These are the tools in development in order to make a VRM world. And these tools, these protocols enable us to ‘talk’ VRM. To build our conversation between individuals and vendors.

The trick is how to cope with the ever complexifing world. As you experience the overload of email and tweets every day this will also happen with a VRM situation full of requests, feeds and api links enabling VRM. So how do we cope? I see that bots will be the answer.

Bots that know where we are, how we feel and what we do, that now our context and manage our incoming and out going conversation, that manage our reputation and ping us humans when needed. They do it already in World of War craft as Suarez tells us (select chapter 7: The Sophistication of Game Bots). In your email you have started already by making filters, the next step is that you make a Yahoo pipe or a Apple script to help you cope. And SPRX is doing its bit by developing Zcapes which will know your context and help you use your shared situation.

Today the tools, protocols and rules of VRM are being developed. Tomorrow the VRM conversation will start and lots of the talking will not done by ourselves, it will be done by Bots. The VRM Future will be Mediated by Bots.

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